One-Year Risk Free Guarantee (INKSMILE cartridge)


One-Year Risk Free Guarantee:

We guarantee our products for one year starting the day you place your order. You may replace, exchange, or return items within one year from the date of purchase if you are not completely satisfied. That means you can stock up on items without worrying and you will never again be caught unprepared when the ink or toner suddenly runs out.

Our one-year warranty only applies to products purchased from us; with the exception of OEM or name brand products, which are covered by the respective manufacturer’s warranty. In case of a defect, please contact the manufacturer as OEM products do not qualify for replacements or refunds.


Replacements or Exchanges:

Defective or damaged products may be replaced with another. However, we do limit the number of replacements to one replacement per item per order. After which, we will offer a refund or store credit for the item.

If you purchased the wrong items or if you no longer need items purchased from us, you may exchange them. For media products and laser/toner cartridges, they must be unopened and in their original packaging. For inkjet cartridges, as long as the cartridge is unused, the blue tape untouched and the clip still attached, you may exchange it for another item.


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